By Rachel Yuen, Community Manager, Proptech Collective

In May, I headed to Las Vegas for ICSC — the world's largest commercial real estate conference — to check out something new: their first-ever dedicated proptech section. Here's what I found.

What is ICSC?

ICSC started as a shopping centre industry conference and has steadily expanded its scope over the years. This year, they made a visible push toward proptech — a dedicated section, a dedicated stage, and curated programming — signalling that commercial real estate's interest in technology is now squarely on their radar.

The crowd here is different from what you'd see at Blueprint. The crowd reflects that CRE breadth: leasing agents, retail developers, brand executives, franchise operators, property managers, and retail brands — all here with a transactional mindset and they come to Las Vegas specifically to make deals. This is not a conference where people browse booths for inspiration.

Proptech Gets Its Own Room For The First Time

This year marked the first time ICSC introduced a dedicated proptech section — and it was strategically placed right by the entrance of the exhibition hall. Approximately 20 booths, a dedicated stage, and a separate demo stage. It's modest in scale for now, but ICSC has plans to grow it in the coming years.

The attendees who made their way to the proptech area sought it out deliberately inside a massive convention hall (I'll admit I wandered for 30 minutes before I found it myself).That's a meaningful signal about buyer intent. ICSC is clearly placing more weight on technology — a dedicated stage programme, curated sessions, prime real estate by the entrance — and for proptech companies selling into commercial real estate, that's an opportunity worth paying attention to.

What Was in the Proptech Section?

The companies exhibiting in the proptech section were largely building tools for commercial real estate — which makes sense given the audience. Products on display included: retail store and brand matching tools, commercial real estate accounting tools, EV charging solutions, floor plan scanning solutions.

Proptech booths

Dedicated 1:1 meeting area

Most exhibitors staffed their booths with two to three team members: one anchoring the booth while others took follow-up meetings with visitors who wanted to go deeper. If you're thinking about attending with your team, two people is a smart number — one to hold down the fort, one to divide and conquer on meetings.

Special Meeting Experience for Proptech

ICSC ran a dedicated app for the proptech section with a 1:1 meeting matching function to specifically to connect proptech companies with interested attendees. It auto-assigned meeting tables for a seamless experience.

I spoke to a few people, and the show-up rates for scheduled meetings were between 50-75%, and the people who showed were qualified and most meetings came out with something positive.

Local Logic was one of Proptech Collective’s delegation (FYI - our conference support program helps our member companies save 50% of their conference travel expense!), and they walked away with approximately 10 solid leads and several follow-ups booked off their demo stage appearance. Every member of our delegation said they'd attend again next year.

Local Logic on the demo stage

Exploring the Rest of the Conference

ICSC operates across two main areas: the centre hall for commercial developers, and the south hall for retail brands. The proptech section sits in the centre hall, where technology companies exhibit, demo, and take meetings. Foot traffic was strong — notably so on day one of the exhibition — and the vendors I spoke with reported back-to-back meetings throughout.

The rest of floor is something else entirely. This is where the big players — CBRE, Cadillac Fairview, JLL, and others — set up what are essentially temporary offices: floor spaces with 40 to 50 leasing agents per company, receptions checking guests in, tables arranged for deal-making. It is appointment-only. You cannot simply walk in.

But you can still make it work. Do your research before you arrive — the big meeting areas are primarily occupied by large brokerages and developers, but the wider attendee mix skews heavily retail. If you're selling to retail brands, franchise operators, or property managers, those people are in the building too. Know who you're looking for, find out which hall they're in, and ask for them by name at reception.

I attended a session on the proptech stage called Global Proptech Trends: What’s Happening Outside of North America, which brought together European proptech buyers to share their experience working with North American companies. A few things stood out:

  • The biggest European proptech opportunities right now: energy management, data infrastructure, and operational transformation — companies looking to incorporate technology throughout their entire business process, not just at the edges.

  • General Data Protection Regulation (GDPR) is non-negotiable. It applies across all European markets and needs to be built into your product and legal infrastructure before you enter.

  • Scale expectations need resetting. European markets are smaller and more fragmented than North America. What works as a go-to-market in Canada or the US won't translate directly. Initial traction will be smaller, and that's expected.

  • Pricing needs to adjust. Smaller markets mean smaller contracts. If you're bringing a North American pricing model to Europe, you'll need to scale it down to match the market reality.

  • Time zone friction is real. There's roughly half a day of overlap for communication between North America and Europe. Factor that into your customer success and support structure.

Tips for Your ICSC Trip

The single most important thing to know before you go: ICSC is a meetings conference. You are not there to walk the floor and see what you stumble into. You are there to execute a calendar — and that calendar needs to be built before you land in Vegas.

  1. Start preparing two weeks out. Open the proptech meeting app as soon as you're registered and start sending 1:1 meeting requests.

  2. Research before you arrive — and be specific. Know which companies you want to meet, name a few specific leasing agents, and where the booths you care about are located. Walking around hoping to find the right person is not a strategy here.

  3. Bring business cards. I know — it's not standard business practice anymore. But at ICSC, it matters.

  4. Bring two people if you can. So you can double the number of meetings and divide and conquer the show floors (it’s huge).

Is ICSC Worth It? Who Should Go?

If your product sells to commercial real estate — leasing agents, commercial brokerage, retail developers, or retail brands themselves — then yes, ICSC deserves a serious look.

It's a different conference from Blueprint or Proptech Connect. The audience is more specialized, the dealmaking intent is higher. The quality of leads reported by exhibitors this year was consistently strong. The introduction of a dedicated proptech section is a clear signal that ICSC is investing in the category. The proptech section — while still growing — is positioned well.

One Last Thing

It was my first time riding the Vegas Loop — I travelled between the Central and South Hall of the Convention Center in Teslas inside the Boring Company's tunnel system. Pretty cool!

Thank you for reading. As always, if you're thinking about attending ICSC next year and want to talk through whether it's the right fit for your company, feel free to reach out!